Essentials of Good Governance in a Sustainable Workplace
Essentials of Good Governance in a Sustainable Workplace TGS-2022017166 Course Overview Good governance is the cornerstone of a sustainable workplace. In Singapore, the Ministry of Manpower (MOM) is responsible for setting the legal and regulatory framework for employment practices and workplace safety and health. Employment practices in Singapore are governed by the Employment Act, which […]
Polish Your Service Armour
Polish Your Service Armour TGS-2021007515 Course Overview Good customer service is a given for any organisation that needs to compete in this business landscape. Working in a customer service role can mean individuals are faced with challenging problems that have to be dealt with on the spot. This course aims to provide learners with the […]
Lets Go Service Pro
Lets Go Service Pro TGS-2022010973 Course Overview In order to truly go the extra mile the customer service professional has to understand their customers first. One needs to talk to and understand the customer ‘s needs and requirements and offering a personalised service to customers where appropriate. That really is going the extra mile.Lots of […]
Social Media Marketing Fundamental 3
Social Media Marketing Fundamental 3 TGS-2020503925 Course Overview This module prepares the learner to be competent in social media marketing in the real-world context. Competency training starts with understanding the strengths and weaknesses of major social media platforms such as Facebook, Instagram, Twitter & LinkedIn. Next, the impact of social media on a customer journey […]
Social Media Marketing Fundamental 2
Social Media Marketing Fundamental 2 TGS-2020503925 Course Overview This module prepares the learner to be competent in social media marketing in a real-world context. Competency training starts with understanding the strengths and weaknesses of major social media platforms such as Facebook, Instagram, Twitter & LinkedIn. Next, the impact of social media on a customer journey […]
TikTok Playbook: Power-Up Livestream Commerce
TikTok Playbook: Power-Up Livestream Commerce TGS-2023036982 Course Overview Live commerce is the act of selling products online through live video while shoppers interact with the brand in real-time. This course will equip learners with the knowledge and skills to effectively required to manage and execute a live commerce TikTok livestream session from end to end […]
TikTok Playbook: Monitise short video form commerce
TikTok Playbook: Monitise short video form commerce TGS-2023036982 Course Overview This course will equip learners with the knowledge and skills to effectively drive the effective adoption of content commerce on TikTok. Learners will learn to set a content commerce strategy and goals for a content commerce campaign, create and manage video content catered to their […]
Developing Inclusiveness and Embracing Diversity in Successful Workplaces
Developing Inclusiveness and Embracing Diversity in Successful Workplaces TGS-2022013854 Course Overview As the service environment one works in becomes increasingly complex with changing demographics, the organisation needs to bring the best and most qualified people together to raise the competitive edge and also meet the regulatory framework of diversity and inclusion to be a norm. […]
Digital Transformation – Emerging Technology Synthesis
Digital Transformation – Emerging Technology Synthesis TGS-2020504194 Course Overview Step into the exciting realm of Industry 4.0, where the future meets innovation. Embrace a digital growth mindset by exploring emerging technologies shaping our world. Dive into market scanning and research techniques to uncover the potential of these cutting-edge advancements, ensuring your industry stays ahead in […]
Let’s Go Online Shopping and Selling
Let’s Go Online Shopping and Selling TGS-2020512934 Course Overview LearnCollab’s “Let’s Go Online Shopping and Selling” course syllabus was developed based on real-world e-Commerce marketing consultancy projects. We move great ideas into actions. The online stores for shopping and selling, together with e-Commerce campaign activities we developed withour learners will be focused on customer acquisition […]