Essential Negotiation Techniques aims to equip you with the competencies to plan, prepare and participate in a negotiation, and to use a variety of negotiation tactics to achieve your desired outcomes.
This course has a strong focus on negotiation processes and is delivered in a fun experiential manner. Upon completion of this course, you will be able to negotiate with confidence and success.
What You'll Learn
The unit covers the following Performance Criteria: These would best be taught via a combination of lecture, demonstrations and hands-on practice.
Identify and set negotiation objectives for the organisation
Identify how cultural and social difference influences relationship building and to bridge the gap through interpersonal, communication and conflict resolution skills
Establish the outcomes of negotiation by identifying the options available and interests to achieve a mutually satisfying results
Recognise and utilise the skills and expertise of the team member to develop and effective negotiation position
Apply effective negotiation techniques to build trust, create value for both parties TSC
Course Requirements
Assumed Skills and Knowledge
Have effective communication and relationship management skills to work with people from all levels and areas within and outside an organisation
Have knowledge of the business, industry and sector in which the organisation operates.
Have “O” Level pass in English and Mathematics. Broadly equivalent to WPL Level 6 and WPN – Intermediate Level.
Have attained any WSQ Advanced Certificate Qualifications. Required Years of Experience in Relevant Domain
At least 3 years working experience and 1 year in their respective job role.
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